Resume

Work experience

Customer service representative for Netflix, Amsterdam

June 2018 - June 2020

One of the main tasks was to offer advice and assistance to customers and to use the company's troubleshooting resolution tree to evaluate technical problems

Developing, managing and collaborating on different team projects

Special Education Teacher

Romania

Sept 2010 - Feb 2018

Created learning and content strategies to meet the needs of mentally and physically disabled students.

Led activities that developed students' physical, emotional and social growth.

Liaising with other professionals, such as social workers, speech and language therapists, physiotherapists and educational psychologists;

Working closely with parents and guardians;

Carrying out administrative tasks, including updating and maintaining records of pupils' progress;

Psychologist

Romania

May 2016 - June 2017

Interviewed, observed and surveyed patients in order to gain necessary information for psychological diagnosis.

Assessed children's developmental progress, specializing in perceptual/sensory-motor skills, fine motor skills, and activities of daily living

-          ABA and TEACH therapy;

-          Speech and Language Therapy;

Education & Certificates

  •  Reintegration Teacher Certificate (The Romanian Center of Social Intervention and Psychotherapeutic Association, Iasi, Romania)

  •  Certificate of Trainer (Teachers Training Center, Galati, Romania)